INDAM 2023 @ SBM - NMIMS Mumbai

06 – 08 January 2023
Pre-conference workshop: 05 January 2023


Keynote Speakers


Prof. Amy Hillman
President, Academy of Management

Prof. Arup Varma
Loyola University, Chicago

Prof. Farok J. Contractor
Rutgers Business School


Prof. Rishikesha T Krishnan
Director, IIM Bangalore

Prof. Madan Pillutla
Dean, ISB Hyderabad


Meet-the-Editors


Prof. Ajai Gaur
Editor-in-Chief, Journal of World Business and Consulting Editor, Journal of International Business Studies

Prof. Allan Bird
Incoming Reviewing Editor for the Journal of International Business Studies

Prof. Elizabeth Rose
Editor, Academy of Management Collections; Co-Editor, Review of International Business and Strategy; Associate Editor, AIB Insights; Editorial Team Member, Journal of International Business Studies

Prof. Pawan Budhwar
Co-Editor-in-Chief, Human Resource Management Journal; Consulting Editor, Journal of International Business Studies and International Journal of Management Reviews

Prof. Vijay Pereira
Associate Editor, Journal of Business Research; Global Real Impact Editor, Journal of Knowledge Management; Editorial and Advisory Board Member, Production and Operations Management; Editorial and Advisory Board Member, Journal of Management Studies

Prof. Vikas Kumar
Editor-in-Chief, Journal of International Management

Moderator: Prof. Sumit Kundu
Consulting Editor, Journal of International Business Studies; Associate Editor, Journal of Business Research; and Associate Editor, Journal of International Management

Doctoral Colloquium and Paper Development Workshop


Prof. Allan Bird
Goa Institute of Management

Prof. Ashish Malik
Newcastle Business School

Prof. Elizabeth Rose
IIM Udaipur


Prof. Kiran Awate
Pamplin College of Business, Virginia Tech

Prof. Pawan Budhwar
Aston Business School

Prof. Rajat Khanna
A. B. Freeman School of Business, Tulane University


Prof. Rejie George Pallathitta
Indian Institute of Management Bangalore

Prof. Sougata Ray
ISB hyderabad

Prof. Vijay Pereira
NEOMA Business School


Prof. Vikas Kumar
University of Sydney Business School

Meet-the-Directors session


Prof. Ajit Parulekar
Goa Institute of Management

Prof. Dev Kodwani
Open University, UK

Prof. Pawan Budhwar
Aston Business School


Prof. Ram Kumar Kakani
Indian Institute of Management Raipur

Prof. Varun Nagaraj
S. P. Jain Institute of Management & Research

Moderator: Prof. Prashant Mishra
SBM-NMIMS, Mumbai



Prof. Sushanta Mishra
IIM Bangalore

Message from President, INDAM

“ It gives me immense pleasure to invite you to the 8th Indian Academy of Management (INDAM) conference hosted by the School of Business (SBM), Narsee Monjee Institute of Management Studies (NMIMS) Mumbai, from January 6 – 8, 2023. INDAM is amongst the most prominent management conferences in India. It offers an exciting opportunity for academicians, professionals, and policymakers to discuss, share, learn various management aspects, and grow professional networks.

The pandemic has challenged humanity, be it economic, social, or environmental issues. The technology provided a silver lining in these trying times. This three-day conference will provide a platform to present, educate, and discuss on and around the theme “the Digital Economy Post COVID-19 Era.” The conference will also host an array of pre-conference workshops to support management scholars in improving and sharpening their research skills. We look forward to seeing you at the 8th INDAM Conference hosted by NMIMS Mumbai in January 2023.”



Prof. Prashant Mishra
SBM-NMIMS, Mumbai

Message from Dean, SBM - NMIMS

“ As we emerge out of one of the most trying times the world has seen in decades, there is a palpable sense of optimism and hope. A look at the recent past tells us that vulnerability is the birthplace of innovation and creativity. The COVID-19 shutdowns have undeniably led to instant pivoting of information technology groups, wherein technology-driven initiatives to enable remote work and distance learning was launched almost overnight. New customer experiences and new online sales channels followed close behind. These swift changes in technology have also prompted organizations to realign employees and customers to embrace new forms of business engagement and interaction. It would not be an exaggeration to say that digital adoption has taken a quantum leap at both the organizational and industry level. According to a McKinsey Global Survey of executives, companies have accelerated the digitization of customer and supply-chain interactions, as well as internal operations by three to four years. The share of digital or digitally enabled products in their portfolios has accelerated by a whopping seven years. This rapid transformation toward a digital economy has presented both challenges and opportunities. To remain relevant and competitive in the new business and economic environment, organizations need to adapt and transform their processes, structure, and strategies. All of these present exciting opportunities to examine the impact, directions, and emerging paradigms for both business professionals and management academics.

This three-day conference is aimed at providing a platform to present, educate, and discuss the digital transformation in the post-pandemic world. The forum will be a platform for researchers and academicians to integrate the diverse yet interconnected themes of digital transformations, emerging digital economy, and organizational resilience and adaptability. To encourage greater collaboration between policymakers and researchers and to catalyse the development of policy‐relevant research, the conference will facilitate a collaborative platform to identify research priorities in the domain and suggest emergent solutions. The discussions and interactions will also help the participants in understanding the nature and scope of challenges and opportunities in a digital economy with a broader perspective to create a roadmap for the future. The conference will also host an array of pre-conference workshops to support management scholars in improving and sharpening their skills to develop themselves as better researchers.

It gives me great pleasure to invite you to the 8th Biennial Conference of the Indian Academy of Management (INDAM 2023), to be hosted by the School of Business (SBM), Shri Vile Parle Kelavani Mandal’s (SVKM’s) Narsee Monjee Institute of Management Studies (NMIMS) Deemed-to-be University, Mumbai, from January 6-8, 2023. The INDAM conference is recognized as one of the most prominent management conferences in India. The conference provides a stimulating platform for professionals, academicians, policymakers, and thought leaders to share their research ideas in various disciplines of management and develop and nurture professional networks. This conference has a legacy of attracting thousands of delegates from across the globe. We look forward to seeing you at ‘INDAM 2023 @ SBM - NMIMS Mumbai. ”

Conference theme: Digital Economy Post COVID-19 Era

The world witnessed the third industrial revolution in the 1970s and 1980s when industries transitioned from analog and mechanical devices to digital technologies. In the 1990s, the term ‘digital economy’ advocated the potential of internet connectivity for economic activities. In the 2010s, organizations across countries embraced digital transformations as the fourth industrial revolution aimed at bridging the physical and cyber worlds. Consequently, the digital economy gained more prominence by challenging conventional notions about how organizations are structured, businesses interact with their consumers, and goods, services, and information flow. In the wake of the COVID-19 pandemic, digital transformations across industries have accelerated, wherein individuals have adopted technology-based solutions to facilitate their lives in unprecedented ways. Post-pandemic, digitalization continues to transform the lives of millions in multiple ways. While policymakers are promoting digitization, organizations are re-imagining the value propositions of their industry using technology in both B2B and B2C segments. In this context, INDAM 2023 invites discussions on the future directions of the digital economy in the post-pandemic era.


Associated Journals



Electronic Commerce Research

Journal of Consumer Marketing

Journal of Service Theory and Practice

e-Service Journal


Journal of Global Marketing

Business Perspective and Research

DECISION (Official Journal of IIM Calcutta)

Journal of Entrepreneurship in Emerging Economies


Journal of Indian Business Research

Management and Labour Studies (Official journal of XLRI)

NMIMS Management Review

Scopus indexed proceedings, book chapters, special issues & more